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Q. Is online grocery shopping profitable?
A. Yes, online grocery shopping is very
profitable. The average online order is over $130 and customers are willing to pay
a service fee for the convenience of online shopping. The online shoppers tend to
be a retailer’s best client and show tremendous loyalty to the store they are shopping
– by buying nearly 21% more through that retailer.
Q. Does it cost a lot to get started in
online shopping?
A. No. By leveraging your current infrastructure
of conveniently located stores, existing supply chain, product, labor and brand,
along with deploying the MyWebGrocer product suite, you can establish a profitable
online channel with relatively little cost.
Q. How will my products get on the website?
A. MyWebGrocer has developed a product database
of images and nutritional facts for more than 600,000 items. When a retailer uses
our suite of online applications for their eCommerce solution, we provide the database
to be used within the applications.
Q. How will my pricing be updated?
A. MyWebGrocer technology team will establish
a protocol to receive an update either from the data feed that updates your POS
system or from your POS system directly.
Q. Will it require my staff to have a lot
of Internet experience to offer online shopping?
A. No. The MyWebGrocer system is designed
to work through routine data feeds from your POS system and to be simple for in-store
personnel to operate. If your staff can surf the web, they can navigate the MWG
Workbench with ease.
Q. Will the online shopping integrate with
my other Internet services?
A. The online shopping solution is designed
to work seamlessly with the other MyWebGrocer applications, including interactive
circular and weekly promotions.
Q. Will the online shopping application
support my loyalty program?
A. Yes. The MyWebGrocer application supports
all types of loyalty promotions, including standard loyalty cards and points programs
(such as S&H Greenpoints.)
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