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FAQ'sAre you ready for fresh-wide-open-thinking? Located in Colchester Vermont, just north of Burlington, MyWebGrocer is the perfect place for your new career. We are the number one provider of online grocery services and innovative grocery technologies. Join our fast growing successful and creative team.
MyWebGrocer is the industry leader in providing web services tools to 90 grocery chains nationwide such as Lowes Foods, ShopRite, Brookshire Grocery and A&P. MyWebGrocer makes it possible for customers to grocery shop, view daily specials, gain access to personalized offers, and more all from the comfortable glow of their own computer monitor.
Open Positions:
Software Engineer II/Senior Software Engineer
Business Intelligence Engineer
Customer Support Engineer- Call Center
Customer Service- Project Manager
Our sales representatives are energetic, driven, focused and well-organized and will join the MyWebGrocer Ad Sales team selling online advertising campaigns.
Primary Area of Responsibility/Duties:
- Close new business opportunities with CPG Manufactures, online advertisers, and agencies.
- Expected to generate a high volume of leads and sales related activity including cold calling, outbound emails, presentations, RFPs, and more. Must meet or exceed revenue quota assigned consistently.
- Create Powerpoint presentations, Excel spreadsheets, and manage leads in SalesForce.
- Cultivate relationships with clients, gain deep insight into their business and ultimately provide solutions to their marketing and advertising goals.
- Sales Meetings and Account management
- Limited travel on a monthly basis as needed to support these objectives
Requirements:
- Bachelor’s degree or equivalent combined education and experience
- Minimum of 2 years experience cold calling
- Excellent written and oral communication skills
- Analytical skills necessary to evaluate information from multiple sources, reconcile conflicts, decompose high level information into details, abstract low level information to general understanding and form an appropriate solution
- An understanding of digital media and advertising effectiveness is a plus
- Mastery of Powerpoint, Excel, Word, and familiarity with CRM programs like Salesforce.com
- Based in our Vermont office
If this sounds like you and you enjoy a challenge, then apply today! Must be authorized to work in the United States on a full-time basis for any employer careers@mywebgrocer.com
The ideal candidate will have a solid working knowledge of Windows 2003/2008, VMWare, Storage Area Networking. Networking responsibilities to include Firewall, router, switch configurations. Knowledge and familiarity with Cisco and F5 equipment a plus. Key responsibilities include:· System maintenance, performance monitoring and tuning, designing procedures for benchmarking and ensuring information security. Working in cross-functional project teams that include Design, Development, Quality Assurance, and Application Support, configuration and maintenance of Production, QA, and Development environments, and storage area network. Communicate directly with team members/end users to diagnose and resolve issues. Coordinate and perform infrastructure and application upgrades. Work with other team members to continually improve our delivery and processes. Participate in off-hours beeper rotation and perform off-hours services. Limited travel may be required.
Functional activities include:
Install, operate, and maintain firewalls and intrusion prevent systems (IPS)
Provide second level technical support for various firewalls and content load balancing issues.
Provide timely and accurate responses to customer inquiries and concerns.
Provide security guidance and recommendations as needed.
Provide backup support to the company and on-call support on a rotating basis.
Evaluate the impact of current security advisories and publications.
Develop security procedures, guidelines, and checklists, and conduct security reviews of core infrastructure
General server maintenance and support
General PC and Mac support for our end users.
Qualified candidates must have the following experience:
Networking and general server administration in a Windows environment.
In depth knowledge of network and applications security
Familiarity with security standards and best practices
Experience with Linux, application development, and/or database administration helpful.
Qualifications/Requirements
Bachelors Degree in CS or EE or relevant experience.7 years hands-on experience as a Systems Engineer with extensive hands-on experience.7 years hands-on experience with Storage Area Networks. 5 years hands-on experience with VMWare . 5 years experience with Microsoft Windows Server 2003/2008. Demonstrated technical and project leadership skills. Excellent written and oral communication skills. Excellent problem solving and analytical skills. Excellent troubleshooting and problem solving skills. Any offer of employment is conditioned upon the successful completion of a background check.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
MyWebGrocer (MWG) is looking for a digital media sales executive to join its New York City team. MWG is a SaaS tool provider to 90 grocery retailers across the US and consumer brands such as Kellogg's, General Mills, Kraft, Nestle, Campbell's, and Unilever.
We are a 70 person, profitable and growing company headquartered in Burlington, VT. This position will primarily call on CPG and Pharmaceutical companies and their agencies in the New York Metro area. We are looking for a seasoned and consultative sales professional who can make a direct and immediate impact on a growing entrepreneurial organization. The right candidate must be aggressive, creative, and resourceful and must enjoy working in a highly entrepreneurial environment with a focus on driving revenues and building strategic relationships.
Job Responsibilities will include:
- Secure additional revenue of existing CPG/Pharma customers in specified targeted market verticals, through phone, email communication and face to face meetings.
- Lead generation - Cold calling, Qualifying, Research
- Monthly travel to call on our current customers and prospects
- Negotiation and Closing
Requirements:
Qualified applicants will possess the following skills-
- Candidate must have proven solution selling ability for $250K-$1MM average sale, communication and client management skills, and proven track record building long term partnerships with top tier clients
- Experience in digital media/technology a must and/or consumer package goods or Pharma experience preferred
- Analytical expertise and experience leveraging and utilizing behavioral/shopping data to support the sale
- 4-6 years selling experience in Ad Sales/Agencies
- Cultivate and reinforce ad agency relationships to increase advertising revenue
- Keenly aware and comfortable in finding customer needs and use of consultative style selling
- Strong ability to manage large volume of outbound calls
- Able to communicate and work with senior level managers
- Sharp business sense, resourceful, and goal orientated
- Strong computer and internet skills; Salesforce
- DoubleClick/DART, and web based applications
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Software Engineer II / Senior Software Engineer
With this position you will develop software for a variety of projects that range from high-traffic web applications, eCommerce, web services, and mobile apps, to internal support applications. You will have the opportunity to be a part of our growing business and contribute to our cutting-edge online efforts for retail grocers and food manufacturing companies.
Primary Area of Responsibility
- .NET software development of next generation eGrocery solutions.
- Web application design and development
- SQL Server database design and stored procedure development
- Participation in all areas of the software development lifecycle, including gathering requirements, analysis, writing specifications, documentation, etc.
Requirements
- Bachelor’s in computer science or related discipline or equivalent combined education and experience.
- Minimum of 5 years software systems work with at least 1 year of technical team leadership.
- Experience on large scale internet based systems preferred
- A self starter with ability to work in a fast paced environment bringing new ideas and technologies into the business.
- Strong working knowledge of SQL, C#, JavaScript, Ajax, XML
- Web Application and Web Services development experience
- A strong understanding of High Availability, Load Balancing, Performance Tuning, Security, Web-Analytics, and Search Engine Optimization.
- Excellent writing and communication skills.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Primary Area of Responsibility/Duties:
Develop the next generation eGrocery solutions.
- Consult with designers and team-leaders to evaluate and develop product specifications.
- Provide input for estimating and preparing project plans, budgets, timelines
- Read and comprehend functional/technical design documents.
- Work as a team member with product management, support, documentation, training and sales departments by providing product knowledge.
- Track task status and communicate progress effectively to internal management, team-leaders, and external customers.
- Communicate and facilitate development (software development life cycle) with global sourcing partners.
- Developing/testing/reviewing code & applications.
- Documenting code, processes, and procedures
- Performing research & analysis
- Releasing both additional functionality and new functionality as needed.
- Provide input to recommend, build, and deploy processes and procedures to enhance/support the software development life-cycle.
Requirements:
- Bachelor’s in computer science or related discipline or equivalent combined education and experience.
- A self starter with ability to work in a fast paced environment bringing new ideas and technologies into the business.
- Basic understanding of SQL, C#, JavaScript, Ajax, XML
- A basic understanding of High Availability, Load Balancing, Performance Tuning, Security, Web-Analytics, and Search Engine Optimization.
- Strong writing and communication skills.
- Analytical skills necessary to evaluate information from multiple sources, reconcile conflicts, decompose high level information into details, abstract low level information to general understanding and form an appropriate solution.
- Evidence of leadership competencies including self confidence, results orientation and interpersonal skills.
- Attention to detail is critical.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Business Intelligence Engineer
Primary Area of Responsibility/Duties:
- Envision, architect, model, develop and oversee the creation of a data warehouse environment that stores and allows for recurring and ad hoc reporting against consumer purchase data, advertising pixel data, and other information accessible to MWG. These reports will include advertising effectiveness by comparing both advertising exposed and control group product lift.
- Research and propose new products and service possibilities based on the analyzed data.
- Direct the installation of new DBMS software, application software, and hardware to support the project.
- Develop standards, best practices and policies for the continued day-to-day operation of the environment including transitioning operational tasks to other MWG team members.
- Complete resource estimates; prepare and execute project plans and timelines. Communicate progress, obstacles and plans effectively to stakeholders.
- Work as a team member with product management, development, support, documentation, training and sales departments.
- Collect requirements and work collaboratively with sales staff, product planning staff, and customers to create data solutions.
- Work with offshore development and operations staff to efficiently, quickly and cost effectively complete development projects.
- Oversee entire product lifecycle.
- Consult with designers, retailers and CPGs to evaluate and develop product specifications.
- Estimate and prepare project plans, budgets, timelines
Requirements:
- Masters degree in computer science or related discipline or equivalent combined education and experience.
- 2 years business intelligence experience in large scale environments.
- Hands-on SQL Server 2000/2005/2008 administration, database tuning and troubleshooting experience; knowledge of all standard SQL Server tools.
- 3 years of technical team leadership with project management.
- Strong understanding of database structures, principles, and best practices.
- Strong knowledge and experience creating and optimizing schemas, triggers, stored procedures, and user defined functions.
- Exceptionally strong SQL, T-SQL, and DTS/SSIS package skills.
- A self-starter with ability to work in a fast paced environment bringing new ideas and technologies into the business.
- Excellent verbal and written communication skills.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Primary Area of Responsibility/Duties:
- Administer and oversee the maintenance of SQL Server and mySQL databases.
- Assist in monitoring and maintaining all production and non-production databases.
- Install new DBMS software, application software, and other software related to DBMS administration. Perform acceptance testing.
- Monitor SQL Server Jobs.
- Assist in analyzing performance issues; observe analysis methods of other DBAs.
- Support and promote standards and policies for the secure and efficient use of sensitive information.
- Execute project plans; communicate progress and obstacles effectively to stakeholders.
- Import and export data using DTS, SSIS packages.
- Develop reports as well as perform ad hoc data reporting.
- Develop and test T-SQL Scripts.
- Test patches before deploying on production servers.
- Assist testing backup/restore procedures and disaster recovery plans.
- Work as a team member with product management, development, support, documentation, training and sales departments. Provide input, during project estimation, design, development, QA and deployment phases.
- Work with development and operations staff to understand their database needs. Develop solutions where needed and assist developers when appropriate.
- Participate in database code reviews to assuring accuracy and adherence to standards.
- Practice 100% usage of Source Code Control.
- Complete other work requirements or tasks that are requested by management when necessary to meet the goals and objectives of the department or company.
Requirements:
- Bachelor’s in computer science or related discipline or equivalent combined education and experience.
- Minimum of 3 years professional experience with database monitoring, administration, maintenance and reporting.
- Hands-on SQL Server 2000/2005/2008 administration experience; knowledge of standard SQL Server tools.
- Strong SQL, T-SQL, and DTS/SSIS package skills.
- A self starter with ability to work in a fast paced environment.
- Excellent verbal and written communication skills.
- Ability and flexibility to perform a number of database tasks at one time unsupervised.
- Ability to be on call 24/7/365 to sustain availability and SLA.
- Attention to detail is critical.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Primary Area of Responsibility/Duties:
- Develop corporate grocery retailer web sites solutions
- Maintain web site content
- Understand and implement web site specifications
- Provide input for estimating and preparing project plans and timelines
- Closely work with outsourced web developer group, serving as team lead
- Track task status and communicate progress effectively
- Developing/testing/reviewing code.
- Documenting code, processes, and procedures
- Performing research & analysis
- Releasing both additional functionality and new functionality as needed.
- Provide input to recommend, build, and deploy processes and procedures to enhance/support the web development life-cycle.
Requirements:
- Bachelor’s degree or equivalent combined technical education and experience
- A self starter with ability to work in a fast paced environment with little oversight
- Strong understanding of standards based XHTML, CSS, Javascript, SEO Techniques
- Basic understanding of Ajax, XML, JQuery, Photoshop, Flash, Web-Analytics
- Strong writing and communication skills.
- Analytical skills necessary to evaluate information from multiple sources, reconcile conflicts, decompose high level information into details, abstract low level information to general understanding and form an appropriate solution.
- Evidence of leadership competencies including self confidence, results orientation and interpersonal skills.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Customer Support Engineer- Contact Center
Primary Area of Responsibility/Duties:
- Documents required bug fixes, end-user feature improvements, and operations feature improvements
- Field customer requests via phone/email/IM and be able to achieve high percentage of issue resolution at point of contact
- Acts as customer advocate in the product development process.
- Documents exceptions and fixes for inclusion into core product.
- Performs server and application surveillance, monitoring and minor maintenance.
- Works with developers to identify and resolve more complicated problems.
- This person will have a heightened capability to deliver customer support via various methods, with an experienced customer support demeanor
Requirements:
- Bachelor’s degree
- Average 5-7 years experience in customer support and/or technical support arenas
- A self starter with ability to work in a fast paced environment bringing new ideas and technologies into the business.
- Strong written and oral communication skills.
- Analytical skills necessary to evaluate information from multiple sources, reconcile conflicts, decompose high level information into details, abstract low level information to general understanding and form an appropriate solution.
- Evidence of leadership competencies including self confidence, results orientation and interpersonal skills.
- Attention to detail is critical.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Primary Area of Responsibility/Duties:
- Create and maintain products in our database in accordance with the rules and standards set forth by the company
- Assist in store setup and maintenance processes, working closely with clients to that end
- Assist with circular corrections and becoming familiar with basic circular troubleshooting
- Perform customer support tasks as needed
- Become proficient in the use of our proprietary tool suite
- Master a basic introduction to SQL – read and write queries – to support setup and basic report requests
- Become knowledgeable in introductory price processing
- Interact with our global sourcing partners
- Assist with quality assurance testing on our applications and processes
- Aptitude levels will determine if and when someone in this position can become eligible for pager and weekend support/pricing duty
Requirements:
- Bachelor’s degree or equivalent combined education and experience
- Self starter with ability to work in a fast paced and often changing environment bringing new ideas into the business
- Strong computer and internet skills including windows platform and web based applications
- Excellent written and oral communication skills
- Ability to be proactive and work with a minimum amount of supervision, as well as part of a larger team
- Evidence of leadership competencies including self confidence, results orientation and interpersonal skills
- Basic knowledge of spreadsheets and graphics programs
- Familiarity with grocery products
- Attention to detail is critical
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
Customer Service- Project Manager
Primary Responsibilities & Duties:
- Create moderately complex project plans on their own.
- Manage day to day operational aspects of a project
- Review and adhere to project deliverables.
- Manage group of WWW outsourced web developers, serving as intermediary between MWG staff, customers and outsourced developers
- Effectively apply PMBOK methodology.
- Ensure project documents are complete, current and stored appropriately.
- Manage project change procedures.
- Effectively communicate project status to all stakeholders
- This position thoroughly understands MyWebGrocer products and processes at a level sufficient to instruct customers.
- This position is capable of handling multiple small MyWebGrocer clients
Requirements:
- Bachelor’s degree or comparable combination of education and experience.
- Average 2-5 years of experience in project management.
- A self starter with ability to work in a fast paced environment bringing new ideas and technologies into the business.
- Strong written and oral communication skills.
- Analytical skills necessary to evaluate information from multiple sources, reconcile conflicts, decompose high level information into details, abstract low level information to general understanding and form an appropriate solution.
- Evidence of leadership competencies including self confidence, results orientation and interpersonal skills.
- Attention to detail is critical.
- Familiarity with and adherence to PMBOK project management methodologies.
Salary, commission, and full benefits are included in the package. Must be authorized to work in the United States on a full-time basis for any employer.
Please send your resume and salary requirements to careers@mywebgrocer.com
