Q. Is online grocery shopping profitable?

A. Yes, online grocery shopping is very profitable. The average online order is $140 and customers are willing to pay a service fee for the convenience. Online shoppers tend to be the retailer's best clients, showing tremendous loyalty by buying nearly 21% more through that retailer.

 

Q. Does it cost a lot to get started in online shopping?

A. No. By leveraging your current infrastructure of conveniently located stores, existing supply chain, product, labor and brand, along with deploying the MyWebGrocer product suite, you can establish a profitable online channel with relatively little cost.

 

Q. How will my products get on the website?

A. MyWebGrocer has developed a product database of images and nutritional facts for more than 600,000 items. When a retailer uses our suite of online applications for their eCommerce solution, we provide the database to be used within the applications.

 

Q. How will my pricing be updated?

A. MyWebGrocer's technology team will establish a protocol to receive an update either from the data feed that updates your POS system or from your POS system directly.

 

Q. Will my staff need to have a lot of Internet experience to offer online shopping?

A. No. The MyWebGrocer system is designed to work through routine data feeds from your POS system and to be simple for in-store personnel to operate. If your staff can surf the web, they can navigate the MWG Workbench with ease.

 

Q. Will online shopping integrate with my other Internet services?

A. The online shopping solution is designed to work seamlessly with the other MyWebGrocer applications, including interactive circular and weekly promotions.

 

Q. Will the online shopping application support my loyalty program?

A. Yes. The MyWebGrocer application supports all types of loyalty promotions, including standard loyalty cards and points programs (such as S&H Greenpoints).

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