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Online Grocery Shopping

The service we currently use is the online grocery shopping application. It has been extremely beneficial to our company because we’ve able to gain new customers who spend   6  times the amount of what they spend  in-store.   –Phil Cohen, Vice President, Home and Office Delivery Service, Rice Epicurean Markets

 

Wiith 94% of Americans shopping online, now is the time to launch your online grocery shopping channel. MyWebGrocer is proud to be the industry leader in online grocery services, powering hundreds of thousands of orders yearly. Our model leverages the retailer's existing brick and mortar locations by providing a comprehensive eCommerce program for in store pick-up and/or home delivery.

 

 

MyWebGrocer has developed a tool that allows consumers to shop thousands of SKU's in 20 minutes or less. This advanced online shopping application uses a tested workflow and navigation system to make shopping your entire store quick and easy.

• On average, online consumers conveniently complete their grocery shopping in less than 15 minutes.

• With a virtual shopping cart that never becomes full, the average basket size is a steadily increasing $172 per visit.

• Some of our retailers are doing as much as 10%+ of their business online.

Each online store is customized to mirror the same inventory, pricing and promotions as the physical store. When you utilize our detailed training, operational best practices, handheld picking tools and a product inventory of over 600,000 items, building an online shopping channel is seamless, profitable and a significant differentiator over your competition.

 

Software as a Service Hosting Model

The MyWebGrocer business model leverages a Software as a Service infrastructure, SaaS, to keep the retailer’s upfront costs down. Our powerful Manager’s Workbench, gives you the tools to efficiently manage the business process of online shopping. 

 

ShopRite From Home:

 

Fulfilling Orders and Labor Efficiency 

                               

Our software partnership with Symbol, The Enterprise Mobility Company™, provides you with solutions designed to dramatically improve worker efficiency and customer satisfaction. While the Manager's Workbench gives you the tools to effectively manage the business process of online shopping, Handheld devices and POS integration help your team deliver superior customer service.

• Picking Order- Handheld devices organize the customer’s order by aisle, based on a schematic of your store’s layout.This intuitive technology simplifies the picking process for your current employees and requires lesslearning time from new employees.

 

• Multiple Orders- Handheld devices store and display multiple customer orders, allowing for simultaneous picking.

 

• Time Savings- Orders completed on the Handheld device can be exported to the POS system for easy checkout. Alternately, a barcode version of the order can be printed directly from the device, for quick scanning at the POS.

 

• Product Accuracy-  The picker is alerted if an incorrect item is scanned.

 

• Product Detail- Additional product information and noted customer preferences can be obtained from the unit.

 

• Exception Tracking- The device allows OOS items to be substituted. Order substitutions are tracked via a printable exception

           report, which is presented for customer review at the time of pickup.

Using the handhelds allows us to be more efficient and precise when shopping orders for our customers. Having MyWebGrocer train our Personal Shoppers on how to get the most out of the handhelds was a significant value.   -Cathy Shelton, Manager of the Lowes Food to Go Program, Lowes Foods

MC70 Handheld:

 

Specialty Stores

Specialty Stores enhance your customer’s experience and increase their basket size. If you already offer full online shopping on your site, Specialty Store tabs can be added to the top of your shopping page to highlight specific merchandising categories within your store, such as Organic or Kosher.

 

Creating specialty stores, within your online store, provides simple navigation for your customers. For example, when your customers want to shop for all Hispanic foods, they click on the Hispanic tab. From there, all items throughout their shopping experience will be related to Hispanic categories.

If you don’t yet offer full scale online shopping on your site, and are not quite ready to do so, there is still an opportunity to enhance your existing site with a Specialty Store. We can create a Specialty Store tab for you, offering Party Platters, Cakes or Catering items.